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IT Support Services

Smart Hands & Onsite Tech Support

Unio Tech Solutions provides Smart Hands and onsite IT support to extend your team’s capabilities wherever you need them. Our technicians perform a wide range of tasks—from running scripts, password resets and laptop imaging, to professional exam set-up and remote IT Site Assessments. 

 

Whether you're managing remote offices, data centers, or branch locations, our reliable tech support ensures minimal downtime, faster resolutions, and consistent IT performance, so you can extend your IT team's reach.

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IT Support for Professional Exams

Unio Tech Solutions provides specialized IT support for candidates taking high-stakes professional exams—including legal, financial, and accounting certifications. Our technicians assist with all technical aspects to ensure a seamless exam experience, including laptop setup, hotspot configuration, and Wi-Fi verification to meet exam provider requirements.

 

We also support technical proctoring by running approved scripts and verifying that systems comply with exam security protocols.

 

Whether onsite or remote, our team ensures your technology is fully compliant, secure, and exam-ready—reducing technical risks and helping candidates focus on what matters most.

Essential IT Support Services for Day-to-Day Operations

Unio Tech Solutions delivers reliable, efficient IT support for the everyday technical needs that keep your business running smoothly. Our services include password resets, printer configuration, driver installation, monitor setup, and full laptop imaging for new or reissued devices.

 

Whether supporting end users in a corporate environment or assisting remote staff, our team ensures minimal downtime and a consistent, professional experience for your business.

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Technology Audits for Accurate Asset Management

Unio Tech Solutions offers comprehensive technology audits to help businesses gain a clear and accurate picture of their IT infrastructure. Our technicians conduct onsite assessments to inventory all hardware—recording make, model, serial number, and asset tag details.

 

This service is invaluable for organizations planning hardware refresh cycles, optimizing IT budgets, or ensuring asset records are up to date for financial and compliance reporting.

Site Assessments for IT and Acquisition Teams

Unio Tech Solutions offers comprehensive on-site assessments for IT departments and acquisition teams who need visibility into offices where they don’t have a physical presence. 

 

Our Site Visit service includes detailed inventorying of all IT assets—from computers and monitors to network equipment and printers—along with high-resolution photos and video walkthroughs of the workspace. 

 

We document workstation setups, server rooms, and network infrastructure, including network cabinet placement and port mapping. These thorough site surveys ensure teams have the accurate data they need to manage assets, plan transitions, and make informed decisions remotely.

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